Common Questions

 


Q. How much does it cost for an office visit?

A. Typically a focused visit for a single complaint will cost about $75 for adults and $65 for children. However, complex visits for multiple medical concerns, which take more time will cost more. Please go to our “Fee for Services” section for more detailed information.

Q. Are labs included in the cost of the visit?

A. Labs are a separate cost; however since we are able to do most labs in the office we can pass the savings on to our patients. We are also contracted with a conveniently located local lab that has set up a fee schedule specific for our patients at a substantial savings. (Please note that some labs are included with routine and yearly physical exams, work related physicals, and pediatric physicals).

Q. Are you able to refer patients to specialist’s if needed?

A. Yes, we refer patients to other medical providers including specialist for various patient needs that are outside the scope of our practice. We also make the calls personally in an attempt to find the best provider for your needs as well as providers who are willing to work with our patients who do not have insurance or have a limited ability to pay.

Q. What kind of payments do you accept for your services?

A. We currently take cash or Visa, Master Card, and American Express debit or credit cards.




Q. Does the cost of service count toward my annual deductible?

A. Yes. We will provide you with a copy of your bill with the appropriate codes which you can mail into your insurance provider so that the amount can be applied toward your annual medical deductible.

Q. How much are you able to save me when I come to your clinic?

A. The average cost of an office visit to a family practice clinic who takes insurance is $125.00. The average cost of a visit to our office is $75.00.

Q. Will you be able to save me money on the cost of labs I might need?

A. Since we are able to do most labs in the office we can pass the savings on to our patients. We are also contracted with a conveniently located local lab that has set up a fee schedule specific for our patients at a substantial savings. (Please note that some labs are included with routine and yearly physical exams, work related physicals, and pediatric physicals).

Q. Do you make payment arrangements?

A. In order to keep the cost of our services lower, we are unable to make payment arrangements at this time. Payment is expected at the time of service.

Those with High-Deductible Health Insurance
Use Your high-deductible insurance only for major medical needs and visit Hope Family Medical for most everything else.

 

Q. Do you take my medical insurance?

A. We do not take medical insurance, Medicaid, Medicare, or Chip. However, we can still save our patients who have medical insurance on the cost of their medical care in our clinic. Please call our billing specialist to discuss our unique savings plan for those who have insurance. If we are unable to save you money on the cost of our services, we will gladly refer you to other medical providers whom we trust to service your medical needs.

Q. How does your program work for those who have insurance?

A. Most insurance plans have an out of network benefit. They will allow you to go to a medical provider of your choosing but will only reimburse that provider or you at 80% of the reasonable and customary charges. Since we do not collect co-pays upfront from our patients, you will save on the cost of your office visit since the difference between the reimbursement at 80% is still less than your co-pay. For more information please talk to our billing specialist.

Q. What if my insurance will not reimburse the cost of your services?

A. Since all insurance companies have their own rules and regulations, we will contact your insurance company directly to find out what we need to do to expedite a reimbursement and/or how we can best utilize the insurance you have to meet your needs.
If we are unable to save you money on the cost of our services through your insurance carrier, we will gladly refer you to other medical providers who take your insurance and whom we trust to service your medical needs.